Our site is operated by Yorke Educational Centre . We are registered in NSW Australia under our ACN 51063 964 901 and with our registered office at 7 Argyle St Parramatta 2150.SERVICE AVAILABILITY
We will take reasonable efforts to ensure the availability of the website will be uninterrupted and that transmissions will be error free. However due to the nature of the internet this cannot be guaranteed. Also your access to the website maybe also occasionally suspended or retricted due to repairs , maintenance or introduction of new facilities or services.AVAILABILITY AND DELIVERY
We will endeavour to deliver your products within a reaSonable period of time however Yorke is purely a distributor and is totally subject to the availability by Publishers or Printers who are the only ones that supply the product.
If a product is found to be incorrectly addressed by us then we will be responsible for the re-delivery, replacement or refunding of the product. If you are found to have given an incorrect or insufficient address, then Yorke will not refund or resend the product and all responsibliity for correcting the delivery will be borne by the customer.
Yorke reserves the right at its sole discretion not to supply certain customers, or customers in certain countries, or to apply any limitations of quantity or value deemed appropriate.CONDITIONS OF PURCHASE
In ordering from Yorke it is assumed that you have read, understood and accepted the conditons of purchase as listed here.CREDIT CARD PAYMENT
The customer's card is debited by Westpac Australia Bank at the time of the order being placed online. After reviewing details the customer may opt to proceed to payment. The customer will then be linked to Westpac.
After entering their credit card the customer receives an automated message from Westpac as to the success or failure of their transaction as conveyed to the Yorke Education website.OUR REFUNDS POLICY
A customer may return a 'paper' book only in its original condition (ie if wrapped in plastic) within 14 days only of purchase for a full refund (less delivery charge) by requesting by email a Returns Authorisation Number from Yorkebooks@bigpond.com.au - Att Customer Service. When you return a book we will examine for damage ( please ensure it is packed properly) and dependent on whether the book arrived in 'mint' condition will allow a refund by cheque. Refunds in busy periods may take 4-6 weeks.
All textbooks which include E codes or Digital only / Ecode only products , Teacher Editions, software and videos cannot be returned.PRICE AND PAYMENT
The price of any Products will be as quoted on our site except in cases of obvious error.
These prices include GST but exclude delivery costs. The delivery cost will be added prior to the total.
Prices are liable to change at anytime but changes will not affect orders in respect of which we have already sent part of the order.
We are under no obligation to provide the product at the incorrect (lower) price.EVENTS OUTSIDE OUR CONTROL / OUR RIGHTS TO VARY THESE TERMS AND CONDITIONS
Yorke will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
Yorke will have the right to revise and amend these terms and conditons from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in laws and regulatory requirements and changes in our system's capablility.
Customer will be subject to the policies and terms and conditions in force at the time that you order from Yorke, unless any change to those policies or these terms and conditions is required to be made by law or govt authority (in which case it will apply to orders previously placed by customer) or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within 7 working days of receipt by you of the products).